Insurance Backed Guarantees

Insurance Guarantee Scheme


To enquire about our Insurance Guarantee Scheme, or about using any of the HomePro Group Trades Services, please contact us via the contact details listed below.

If you wish to let us know of the experience you have had using one of the tradespeople (or professionals) listed in our tradesman's directory please click here - project feedback , complete our Project Feedback form and one of our customer account managers will look into your feedback.

Building An Industry Leading Business Over 30 Years

HomePro logo The Early Years

HomePro has traded on the internet since 14th February 2000. Around that time, HomePro also negotiated the purchase of a North West based business called FairTrades that had relationships with thousands of quality Trade Professionals.

These relationships combined with HomePro's vision has produced one of the UK's largest directory of quality ranked Home Improvement Professionals.

The combined business now has experience of home improvement related services dating back to 1983.

In 2001 HomePro created a sister brand called HomePro Insurance, which has fast become the leading provider of home improvement protection insurance products in the UK. HomePro Insurance was recognised for its efforts in insurance when it was awarded "The Insurance Times Award for Innovation" in December 2002.

IPWFI Ltd has traded since 1991, offering both insurance backed guarantees and deposit indemnity protection to the home improvement industry on a wide range of products ranging from windows, doors, and conservatories, in UPVc, Aluminium or Hardwood, to soffits and fascia's.

HomePro/IPWFI Insurance
28-30 High Street
Guildford
GU1 3EL

Tel:  (+44) 0800 131 0123
Fax: (+44) 0800 131 0900
FairTrades Guildford Office
28-30 High Street
Guildford
GU1 3EL

Tel:  (+44) 0800 131 0123
Fax: (+44) 0800 131 0900

Company History - HomePro Ltd

  • June 1983 - Fair Trades Ltd founded
  • August 1999 - HomePro.com founded
  • January 2000 - HomePro.com purchases Fair Trades Ltd
  • February 2000 - HomePro.com launched on internet
  • May 2000 - Won the Microsoft Digital Britain award for maximising consumer value using IT
  • July 2000 - Freeserve (now Wanadoo) launch HomePro as their Home Improvement partner
  • August 2000 - Carphone Warehouse increase investment in HomePro and their share price "buzzed" up
  • September 2001 - Gained Membership to the General Insurance Standards Council (GISC)
  • October 2001 - FairTrades and HomePro complete full merger of businesses
  • December 2001 - The HomePro Insurance brand is born offering insurance products to Trade Professionals
  • January 2002 - Launched home improvement services with Britannia Building Society
  • September 2002 - Launched Home Improvement services through British Gas and House.co.uk
  • December 2002 - Presented with "Insurance Times Innovation of the Year Award" by the insurance market
  • April 2003 - HomePro Insurance report an increase in insurance sales of over 300% above previous financial years level
  • September 2003 - HomeProInsurance.co.uk launched on internet
  • February 2004 - HomePro Insurance launch suite of new insurance products for trade professionals
  • January 2005 - HomePro achieve *FSA authorisation (*Replaced by the Financial Conduct Authority in April 2013), with FairTrades being an appointed representative
  • June 2005 - FairTrades.co.uk launched on the internet as our portal for Trade Professionals
  • July 2006 - HomePro/FairTrades launched first phase of TDC (Trade Discount Club) offering our customers massive discounts at building merchants
  • September 2006 - HomePro launch HomePro Money, a standalone service offering our customers loans for home Improvement projects.

The HomePro Group Expands Its Reach

Building a bright future for tradesmen Building Up To A Bright Future

In January 2005 HomePro was one of the first companies in our sector to achieve *FSA authorisation (*Replaced by the Financial Conduct Authority in April 2013).

In 2006 FairTrades was welcomed into the Government backed initiative TrustMark, which is supported by consumer protection organizations and the building industry. Again we take our customers forward as all members of TrustMark are inspected and approved before being able to trade using the logo.

We opened the doors on the Trade Discount Club bringing new innovative services and extra value to the Home Improvement companies of the UK. The service was started in 2006 working with B&Q and Speedy Hire. We now also offer commercial vehicle deals, and a free web hosting facility for all Group members.

During 2007 we acquired the Incorporation of Plastic Window Fabricators and Installers (IPWFI) as an expansion of our market share in the Insurance Backed Guarantee market place.

During 2014 these relationships were renewed and updated. Together with B&Q we launched the new & exclusive FairTrades HomePro TradePoint Card and struck a new deal with Travis Perkins Tool Hire which replaced the old Speedy arrangement. FairTrades also renewed our Best Van Deals agreement giving our members access to fantastic deals on new and used vans.

IPWFI logo The HomePro Group Expands Its Reach

IPWFI Ltd has traded since 1991, offering both insurance backed guarantees and deposit indemnity protection to the home improvement industry on a wide range of products ranging from windows, doors, and conservatories, in UPVc, Aluminium or Hardwood, to soffits and fascia's.

With a membership base comprising of double glazing companies, some small local businesses to some of the largest in the UK, we have gained an excellent reputation and are well recognised as well as respected throughout our industry sector.

As an Appointed Representative of HomePro Limited, which is authorised and regulated by the Financial Conduct Authority, and through our partnerships with other organisations, we are able to provide a wide range of benefits for our members.

HomePro Ltd, Suite 40B, Port of Liverpool Building, Pier Head, Liverpool, L3 1BY
HomePro is the trading name of HomePro Ltd. Registered in England Company Number 3833783
HomePro Ltd is authorised and regulated by the Financial Conduct Authority, FCA Number 304449
General Enquiries: (+44) 0800 131 0123 - Membership Enquiries: 0800 131 0500 - Fax: (+44) 0800 131 0900